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Backup MX Service

Can your business afford to lose e-mails if your internet connection or mail server dies or you suffer a power cut?

Our backup MX service will automatically queue your e-mail messages until your connection or mail server comes back online, then deliver them.  This is sometimes also known as a "store and forward service".

Email MX Backup Service

  • We will queue messages for you up to 14 days and provide unlimited data storage and bandwidth
  • DNSBL filtering and antivirus filtering as standard
  • Never lose an e-mail again because of server downtime, power outages, loss of internet or other disaster
  • Fixed cost - no setup fees, no commitment *

Our DR Email Option allows your organisation to continue to conduct business even if your primary mail server has gone down. Your employees will still be able to receive e-mails as well as reply-to or compose new messages from our web interface. The DR Email Option is available as an add-on service to any domain we provide backup MX services to and will allow you to enjoy the following benefits:

  • Each user for a domain can login to view their individual mailbox and create, reply to or forward queued messages.
  • Users can view or send e-mail attachments.
  • Without e-mail many organisations cannot function. If your mail server goes down for whatever reason, everyone at the organisation can still conduct business as usual.

For further information read our FAQ page, and call or see below for latest pricing or enquire online.

Existing customers can login here or from the side menu.


 Email Backup MX Service Prices

  • First domain £15 per month*
  • Additional domains £8 each per month *
DR (Disaster Recovery) Email Option Prices

The options below are priced per domain in addition to the above prices. There is also a one-time activation fee of £10 per domain for this service.

Web-based mailboxes
Price Per Domain
Per Month
10 users
25 users
50 users
75 users
100 users
125 users
200 users
350 users
500 users
1000 users



The service requires the customer to arrange additions to their domain's DNS record entries with their current service provider. We can provide assistance with this configuration if required.

* Fees payable quarterly or annually in advance. Unused whole months refunded in full. All prices exclude VAT and are subject to credit checks and our normal terms and conditions of sale.

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