Our in-house 3Care engineering team provide a unique on-site hardware break/fix maintenance service for desktops, laptops, servers, tablets and networking hardware from all the leading vendors including HP, Dell, Lenovo and IBM.
Unlike our competition, we will go to site at the start of the NEXT working day with an exact make and model replacement unit.
3C Technology provide IT support across a wide range of vertical markets from finance, legal, construction, retail, government and leisure. Industry accreditations and a competitive pricing model allow us to deliver enhanced IT support services without compromising on quality whilst providing our customers with a single point of contact.
3C Technology engineers are periodically provided with training on all the leading vendors’ products. Our network of engineers are made up of Field Engineers, Network Engineers and Senior Consultants offering a wide range of skill sets to cater for a number of scenarios.
Another fundamental element in the successful implementation of a support contract has to be a dedicated spares resource. In order to meet stringent SLAs, we have access to a comprehensive network of spares so field engineers have the ability to respond quickly and effectively to any fault call or incident.