From 1 up to 100's of users, a business phone system hosted in the Cloud,
with all the latest call management features.
You can now benefit from all the functionality of a traditional office-based phone system, but with the flexibility to do so much more.
As it’s cloud-based, your staff can use all of the features from anywhere with internet, whether they’re in the office or not. Maintenance and upgrades are automatic, without the need for any costly and disruptive on-site visits. For the company looking for all the features of a full blown on-premises system, but without the costs, maintenance, and headache of hosting it yourself, 3C Cloud Voice could be just what you need.
Get customised features for each user and only pay for the ones you need. Users can get up and running quickly – all through the online management portal.
In business, where every call counts, missing one isn’t an option. With 3C Cloud Voice, you won’t. Plus free intra-business calls over the internet, and, as it’s in the cloud, there’s no equipment (apart from phones, of course) to maintain either.
If you are always on the move but want to create a local impression whenever anyone calls then 3C Cloud Voice is the perfect solution. Your clients dial a local number but get through to you wherever you are and on whatever device (deskphone, mobile, tablet, laptop) you work with.
Choose from a wide range of deskphones, DECT cordless or conference phones from Yealink and Polycom. Many deskphones also available on a pay monthly basis.
Bring Your Own Device. Use the UC app on your smartphone, tablet or laptop to instant message your colleagues, make voice or video calls.
Your service is installed, managed and supported by us, but the highly resilient platform is owned and operated in the UK by on our behalf by BT. The system is based on Broadsoft, the global leader in cloud telephony software. There's a guaranteed 99.9% uptime backed by our SLA.
Almost all the features you could ever need are standard with 3C Cloud Voice, as well as a massive 5000 minutes per month call bundle for EACH user, for one simple monthly price. Call now for a quote.
Wether you need phones for your HQ, branch offices, home workers or temporary sites, we are here to help with flexible contracts to suit your business needs. Unlike other suppliers, we won't try and tie you in for 5 year terms.
5,000 inclusive minutes of calls per user per month to UK 01/02/03* numbers and UK mobile networks. Also aggregated and shared across all users; e.g. 10 users = 50,000 shared minutes!
(*maximum of 10% call allowance on 03 numbers).
Unlimited free "on-net" calls between users on the 3C Cloud Voice system regardless of location.
Unlimited levels of auto-attendant menus and announcements.
Self-service online tool. Administrators can set up user profiles; users can control their individual call management features.
Set up a redirect so that incoming calls are automatically routed to another phone.
Set rules to forward incoming calls to another phone: forward all calls; forward calls when busy on another call; forward when incoming call is not answered.
Transfer calls to any number, internal or external (including mobiles).
Set up a 3-way conference call instantly, including bringing a third person into an ongoing call.
Set up a hunt group so that multiple phones ring when someone calls a single number or so incoming calls are distributed around the group in whatever sequence you’ve chosen. If the call isn’t answered by the first phone, it automatically goes to the next phone in the sequence. With 3C Cloud Voice, the hunt group members don’t have to be located at the same site; they can be anywhere.
Set up one or more alternative fixed line or mobile numbers that act as a user’s virtual extensions. The user can make calls from an external number to internal and external numbers through the Call Director portal – the call shows the calling line identity (CLI) of their 3C Cloud Voice service rather than that of the phone they are actually dialling from.
Set up voicemail so that messages are sent to your email inbox as an MP3 file.
A bundle of communications functions including presence (see your colleagues’ status and whether they’re available or not), instant messaging, video calling, and easy management of contact lists. Includes mobile and desktop apps.
From a toolbar in Microsoft Office, Internet Explorer, or Firefox, users can make and control calls and change their 3VX Cloud Voice phone settings at the click of a mouse.
Before transferring calls, users of IP phones can check the status of colleagues’ lines: line free, engaged, or if the phone is ringing. Note: compatible phones are required.
Telephony integration for Microsoft Outlook.
All the features of UC Business plus the ability to hold audio and web meetings for up to 8 people in a virtual meeting room, wherever they happen to be physically located.
A PC application to help receptionists manage incoming calls efficiently. They can see at a glance who’s available to take a call and transfer the call at the click of a mouse using their desktop PC, regardless of where they’re transferring the call to.
Queue calls and play them intermittent call holding messages. Agents also log into and out of the queues so when they’re not available the call won’t ring on their phone. With 3C Cloud Voice, the agents don’t have to be located at the same site; they can be anywhere.
Record and store calls: a particular call, all calls, or activate in real-time. Users have easy management of their recorded call archive through an online dashboard.
Translate incoming faxes into emails.
Full integration with many CRM applications. Screen popping, click-to-dial, call control from PC.