| Standard Feature? | Feature | Description |
|---|---|---|
 | Free call bundle | 5,000 minutes of FREE calls per user per month to UK 01/02/03* numbers and UK mobile networks. Also aggregated and shared across all users; e.g. 10 users = 50,000 shared minutes! |
| Unlimited free calls | Unlimited free "on-net" calls between users on the 3C Cloud Voice system regardless of location. |
| Auto Attendant | Unlimited levels of auto-attendant menus and announcements. |
| Online portal | Self-service online tool. Administrators can set up user profiles; users can control their individual call management features. |
| Automatic call routing | Set up a redirect so that incoming calls are automatically routed to another phone. |
| Call forward | Set rules to forward incoming calls to another phone: forward all calls; forward calls when busy on another call; forward when incoming call is not answered. |
| Call transfer | Transfer calls to any number, internal or external (including mobiles). |
| 3-way calling | Set up a 3-way conference call instantly, including bringing a third person into an ongoing call. |
| Advanced hunt groups | Set up a hunt group so that multiple phones ring when someone calls a single number or so incoming calls are distributed around the group in whatever sequence you’ve chosen. If the call isn’t answered by the first phone, it automatically goes to the next phone in the sequence. With 3C Cloud Voice, the hunt group members don’t have to be located at the same site; they can be anywhere. |
| Call Director | Set up one or more alternative fixed line or mobile numbers that act as a user’s virtual extensions. The user can make calls from an external number to internal and external numbers through the Call Director portal – the call shows the calling line identity (CLI) of their 3C Cloud Voice service rather than that of the phone they are actually dialling from. |
| Voicemail to email | Set up voicemail so that messages are sent to your email inbox as an MP3 file. |
| UC Business | A bundle of communications functions including presence (see your colleagues’ status and whether they’re available or not), instant messaging, video calling, and easy management of contact lists. Includes mobile and desktop apps. |
| Toolbar | From a toolbar in Microsoft Office, Internet Explorer, or Firefox, users can make and control calls and change their 3VX Cloud Voice phone settings at the click of a mouse. |
| Busy Lamp Field | Before transferring calls, users of IP phones can check the status of colleagues’ lines: line free, engaged, or if the phone is ringing. Note: compatible phones are required. |
| Go Integrator Lite | Telephony integration for Microsoft Outlook. |
