** £9.95 price quoted excludes VAT and applies to 30 or more users. New customers only. Free UK call bundle consists of 5000 minutes per user per month to UK 01/02/03 numbers and UK mobiles. Maxmum of 10% call allowance on 03 numbers. 36 month contract term. Terms and conditions apply.
|Feature||3C Per Month||BT Per Month|
User Licence (1-4 users)
UC Business apps
Busy Lamp Field
Shared Call Appearance
PC Toolbar App
Free call bundle
5,000 minutes of FREE calls per user per month to UK 01/02/03* numbers and UK mobile networks. Also aggregated and shared across all users; e.g. 10 users = 50,000 shared minutes!
Unlimited free calls
Unlimited free "on-net" calls between users on the 3C Cloud Voice system regardless of location.
Unlimited levels of auto-attendant menus and announcements.
Self-service online tool. Administrators can set up user profiles; users can control their individual call management features.
Automatic call routing
Set up a redirect so that incoming calls are automatically routed to another phone.
Set rules to forward incoming calls to another phone: forward all calls; forward calls when busy on another call; forward when incoming call is not answered.
Transfer calls to any number, internal or external (including mobiles).
Set up a 3-way conference call instantly, including bringing a third person into an ongoing call.
Advanced hunt groups
Set up a hunt group so that multiple phones ring when someone calls a single number or so incoming calls are distributed around the group in whatever sequence you’ve chosen. If the call isn’t answered by the first phone, it automatically goes to the next phone in the sequence. With 3C Cloud Voice, the hunt group members don’t have to be located at the same site; they can be anywhere.
Set up one or more alternative fixed line or mobile numbers that act as a user’s virtual extensions. The user can make calls from an external number to internal and external numbers through the Call Director portal – the call shows the calling line identity (CLI) of their 3C Cloud Voice service rather than that of the phone they are actually dialling from.
Voicemail to email
Set up voicemail so that messages are sent to your email inbox as an MP3 file.
A bundle of communications functions including presence (see your colleagues’ status and whether they’re available or not), instant messaging, video calling, and easy management of contact lists. Includes mobile and desktop apps.
From a toolbar in Microsoft Office, Internet Explorer, or Firefox, users can make and control calls and change their 3VX Cloud Voice phone settings at the click of a mouse.
Busy Lamp Field
Before transferring calls, users of IP phones can check the status of colleagues’ lines: line free, engaged, or if the phone is ringing. Note: compatible phones are required.
Go Integrator Lite
Telephony integration for Microsoft Outlook.
All the features of UC Business plus the ability to hold audio and web meetings for up to 8 people in a virtual meeting room, wherever they happen to be physically located.
A PC application to help receptionists manage incoming calls efficiently. They can see at a glance who’s available to take a call and transfer the call at the click of a mouse using their desktop PC, regardless of where they’re transferring the call to.
Call Centre ACD
Queue calls and play them intermittent call holding messages. Agents also log into and out of the queues so when they’re not available the call won’t ring on their phone. With 3C Cloud Voice, the agents don’t have to be located at the same site; they can be anywhere.
Record and store calls: a particular call, all calls, or activate in real-time. Users have easy management of their recorded call archive through an online dashboard.
Translate incoming faxes into emails.
Go Integrator DB
Full integration with many CRM applications. Screen popping, click-to-dial, call control from PC.
Please take a minute to send us a few details about your existing phone system and we will give you a free, no obligation consultation and fixed price quote to upgrade to a new 3C Cloud Voice system!