Contact Sales & Support:
Essex: 01206 790060
Herts: 01442 863388

IT SUPPORT

Our technical and customer service teams are ready to provide top quality IT support and maintenance for your business.

Whether you need "remote hands", an on-site presence, or to discuss how to grow your business with an IT architect, we are ready and willing to help.

All-Inclusive Fixed Fee IT Support. No Strings Attached.

With more than 25 years experience sucessfully delivering effective IT systems and support, 3C Technology are a trusted and accredited IT services provider for 100's of businesses of all sizes.

While you focus on your business, we excel in taking responsibility for your IT infrastructure, providing you with Unlimited Telephone and Remote ("QuickSupport") Support, in addition to regular Strategic Reviews, 24x7 Pro-Active Monitoring ("ProServe") and fast On-Site Support and Maintenance ("3Care").

Frustrated with your existing Service Provider?

"We’re fed up with poor customer service."

"We have to wait ages for an engineer to visit us."

"Our independent IT person is too busy"

"We have to wait ages for an engineer to visit us."

"Our IT guys let us down when we needed them most."

Sound Familar?

If ANY of the above rings true, we need to be talking. Every year many businesses make the switch to 3C Technology for reasons like these. Our customer satisfaction and retention is unparalleled.

Don’t Be Afraid To Make A Change.

Fear of change and misplaced loyalty will cause you more pain in the long-term.  Let us take the stress out of changing your IT supplier by managing the transition, leaving you to focus on other important business activities.

Listed below are some of the services we already provide to many businesses across the UK:
  • it helpdesk services

    Helpdesk Services

    Our helpdesk puts an experienced team of engineers and technical advisors at your disposal. We have an enviable reputation for providing the kind of support businesses like yours really need.

    3C Technology can work as your support provider or with your existing support staff and draw on our years of experience supporting networks, servers, desktops and operating systems.
  • server monitoring service

    ProServe Monitoring

    ProServe from 3C Technology is a Managed Service that actively monitors both hardware and software environments for business critical servers and networks.

    The service offers round the clock monitoring, monthly summary reports for performance, event log notification, security risk profile checking and ongoing observation of Microsoft Windows servers.
  • on-site it engineers

    On-Site Resource

    Whether providing surveys, managed project rollouts, scheduled maintenance visits or emergency assistance, our fleet of on-site systems engineers and IT architects are ready at a moments notice to help keep your business IT fully operational.

    We also offer holiday and sickness cover if you need extra on-site resource.

  • computer equipment maintenance service

    3Care Maintenance

    Our 3Care engineering team provide a unique on-site hardware break/fix maintenance service for desktops, laptops, servers, tablets and networking hardware from all the leading vendors including HP, Dell, Lenovo and IBM.

    We cover your system for periods of 1, 3 and 5 years with No Claims Discounts available to renewing customers.

    With this service delivered by our own trusted engineers, you also benefit by receiving a fully working replacement product to your site the next working day from our extensive inventory of spares.
  • it consultancy service

    Consult

    Your IT strategy plan should allow your organisation to reap rewards with lower costs, improved business efficiency and other competitive advantages.

    Our unique experience over more than 25 years of IT services and insight into the industry developments allows us to provide valuable intelligence when planning for growth. We understand businesses and the most effective technologies that are actually to work.

    Engage with us today to get your business working on the right track.
  • site survey service

    Surveys

    When you need to expand your organisation we can assist with a site survey to quantify any IT infrastructure requirements such as network cabling, WiFi, telecoms and other connectivity.

    Our objective is always to present you with fixed cost proposals backed up with a complete project management service for your peace of mind.
  • it audit service

    Audits

    An audit of your IT systems can be an essential business requirement and we offer a range of auditing services that will help you build the right foundations for your future growth and success.

    Our technical team will meet with you to gain an understanding of your business needs and an overview of your setup.

    After the audit has been completed, we will then produce a detailed report of our findings and outline the current position, identify any shortfalls and risks, and optionally suggest possible future improvements.

Talk to one of our specialists today

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